Comunicación consciente y escucha activa: pautas para una mejora de las relaciones interpersonales.
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2016-07-22
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Jaén: Universidad de Jaén
Resumen
La escucha activa es una habilidad comunicativa esencial para la mejora de las relaciones interpersonales. Junto con la empatía y sus componentes, conforma las bases para estar en disposición de comprender la situación, la forma de ver el mundo y las emociones que experimenta otra persona. Tan importante es escuchar como ser capaces de transmitir esa disposición de escucha. Un análisis de las diferentes características de la escucha activa, así como de las claves esenciales para mostrarla y las principales barreras a las que nos enfrentamos, generará una visión de la misma que nos permitirá conocer las destrezas a practicar en situaciones cotidianas para obtener el máximo beneficio de esta habilidad, todo ello con el objetivo de mejorar las relaciones interpersonales.
Active listening is an essential communicative skill to improve interpersonal relationships. Along with empathy and its components, it builds the basis to be willing to understand the situation, the frame of mind and feelings of another person. Being able to show the willing to actively listen is as important as the active listening itself. An analysis of the different listening features, as well as the keys to show it and the main blocks that we must pass, provides a sight that allows to reach a knowledge of the skills that must be practiced in the everyday situations, so as to take the maximum benefit of this ability with the aim to improve personal relationships.
Active listening is an essential communicative skill to improve interpersonal relationships. Along with empathy and its components, it builds the basis to be willing to understand the situation, the frame of mind and feelings of another person. Being able to show the willing to actively listen is as important as the active listening itself. An analysis of the different listening features, as well as the keys to show it and the main blocks that we must pass, provides a sight that allows to reach a knowledge of the skills that must be practiced in the everyday situations, so as to take the maximum benefit of this ability with the aim to improve personal relationships.