Estudio de satisfacción con el Sistema Sanitario Público Andaluz de la cuidadoras de un centro de salud
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2024-05-03
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Jaén: Universidad de Jaén
Resumen
El aumento de las personas en situación de dependencia en España ha propiciado el
aumento de cuidadores familiares domiciliarios. A menudo los profesionales que acuden al
domicilio prestan los cuidados pertinentes y evalúan sus actuaciones, pero no tienen en
cuenta la satisfacción del cuidador con respecto a esos cuidados. Este estudio tiene como
objetivo estimar el nivel de satisfacción del cuidador familiar domiciliario con respecto a la
atención que reciben por parte de los servicios sanitarios y en particular de las enfermeras
de familia según la modalidad de atención del SAS (atención domiciliaria, consulta
programada enfermería, demanda de enfermería y consulta telefónica, en el Centro de San
José en la ZBS de Linares (Jaén), así como la calificación por la atención recibida. Se trata
de un estudio descriptivo transversal cuyo método consiste en la cumplimentación de
encuestas telefónicas realizadas por personal cualificado perteneciente a una empresa de
estudio de mercado de opinión.
The increase in people in a situation of dependency in Spain has led to an increase in home family caregivers. Often the professionals who come to the home provide the relevant care and evaluate their actions, but do not take into account the satisfaction of the caregiver with respect to that care. The objective of this study is to estimate the level of satisfaction of family home caregivers with respect to the care they receive from the health services and from family nurses according to the SAS care modality (home care, scheduled nursing consultation, demand for nursing and telephone consultation, at the San José Center in the ZBS of Linares (Jaén), as well as the rating for the care received. This is a cross-sectional descriptive study whose method consists of completing telephone surveys carried out by qualified personnel belonging to an opinion market research company.
The increase in people in a situation of dependency in Spain has led to an increase in home family caregivers. Often the professionals who come to the home provide the relevant care and evaluate their actions, but do not take into account the satisfaction of the caregiver with respect to that care. The objective of this study is to estimate the level of satisfaction of family home caregivers with respect to the care they receive from the health services and from family nurses according to the SAS care modality (home care, scheduled nursing consultation, demand for nursing and telephone consultation, at the San José Center in the ZBS of Linares (Jaén), as well as the rating for the care received. This is a cross-sectional descriptive study whose method consists of completing telephone surveys carried out by qualified personnel belonging to an opinion market research company.