“Dimensiones e indicadores globales para la medición de la pro- sostenibilidad del turista en destinos turísticos inteligentes"
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2024-05-06
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Jaén: Universidad de Jaén
Resumen
Para incorporar a los turistas en el análisis y avance de la sostenibilidad de los destinos turísticos
inteligentes, es necesario evaluar y medir el nivel de compromiso, actitud, conocimiento y comportamiento
del turista en torno a la sostenibilidad. Esta investigación realiza una propuesta de indicadores globales
para la medición de la denominada “Inteligencia Sostenible del Turista”. Para ello se desarrolla un análisis
Delphi a 10 expertos en la materia, con el objetivo de identificar cuáles deberían ser las principales
dimensiones y, dentro de cada dimensión, los indicadores globales o genéricos para evaluar y medir la
“inteligencia sostenible de los turistas”. Los resultados de este trabajo permiten identificar así una serie de
“indicadores globales” que deben ser tenidos en cuenta a la hora de definir la pro-sostenibilidad del turista.
Estos indicadores (5 por dimensión) están agrupados en 5 dimensiones: conocimiento, actitud,
comportamiento, consumo y compromiso económico
In order to incorporate tourists in the analysis and advancement of the sustainability of smart destinations, it is necessary to assess and measure the level of tourist commitment, attitude, knowledge and behavior around sustainability. This research makes a proposal for "global indicators" to measure the so-called "Sustainable Tourist Intelligence". To this end, a Delphi analysis is carried out with 10 experts in the field, with the aim of identifying the main dimensions and, within each dimension, the global or generic indicators for evaluating and measuring the "sustainable intelligence of tourists". The results of this work allow the identification of a series of "global indicators" that should be taken into account when defining tourist pro-sustainability. These indicators (5 per dimension) are grouped into 5 dimensions: knowledge, attitude, behavior, consumption and economic commitment.
In order to incorporate tourists in the analysis and advancement of the sustainability of smart destinations, it is necessary to assess and measure the level of tourist commitment, attitude, knowledge and behavior around sustainability. This research makes a proposal for "global indicators" to measure the so-called "Sustainable Tourist Intelligence". To this end, a Delphi analysis is carried out with 10 experts in the field, with the aim of identifying the main dimensions and, within each dimension, the global or generic indicators for evaluating and measuring the "sustainable intelligence of tourists". The results of this work allow the identification of a series of "global indicators" that should be taken into account when defining tourist pro-sustainability. These indicators (5 per dimension) are grouped into 5 dimensions: knowledge, attitude, behavior, consumption and economic commitment.