Implantación y seguimiento de la norma ISO 9001:2015 en la empresa Martín Viana S.L.
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Fecha
2020-09-23
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Jaén: Universidad de Jaén
Resumen
El presente proyecto tiene como finalidad la implantación y el diseño de un sistema de gestión
de calidad aplicado al sector de la seguridad, más concretamente de las instalaciones y
mantenimientos de servicios para los sistemas de seguridad, que permita realizar el
producto/servicio con la calidad adecuada para su incorporación al mercado. Hemos instaurado la
Norma ISO 9001:2015 y además de ello, hemos realizado un seguimiento en sus primeros pasos en
la empresa: costes de calidad, calendario, manual de calidad, etc. Con ello se ha pretendido una
mejora continua de la Calidad.
The purpose of this project is the implementation and design of a quality management system applied to the security sector, more specifically the facilities and maintenance of services for security systems, which allows the product / service to be carried out with the quality suitable for incorporation into the market. We have established the ISO 9001: 2015 Standard and in addition to that, we have followed up on their first steps in the company: quality costs, calendar, quality manual, etc. With this, a continuous improvement of Quality has been sought.
The purpose of this project is the implementation and design of a quality management system applied to the security sector, more specifically the facilities and maintenance of services for security systems, which allows the product / service to be carried out with the quality suitable for incorporation into the market. We have established the ISO 9001: 2015 Standard and in addition to that, we have followed up on their first steps in the company: quality costs, calendar, quality manual, etc. With this, a continuous improvement of Quality has been sought.