Estudio de las características del módulo de CRM de Odoo. Desarrollo de un caso práctico y manual de uso.
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Fecha
2021-06-04
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Jaén: Universidad de Jaén
Resumen
En este TFG se han documentado las herramientas ERP para la gestión
integral de los procesos internos de las empresas. Durante el trabajo se
ha presentado una pequeña empresa relacionada con el campo del
trasporte y almacenaje de mercancías. En las conclusiones se hace un
estudio sobre los resultados obtenidos y las ventajas de usar un ERP
centralizado.
Los objetivos de este TFG son dos, simulación de un mes de uso de
Odoo por parte del gerente de la empresa y la realización de un manual
de referencia para el uso de Odoo. Ambos objetivos han sido cumplidos
satisfactoriamente.
In this TFG, ERP tools for the integrated management of the internal processes of companies have been documented. During the work, a small company related to the field of transport and storage of goods has been presented. In the conclusions, a study is made on the results obtained and the advantages of using a centralised ERP. The two goals of this TFG are: simulation of one month of Odoo use by the company's manager and the creation of a reference manual for the use of Odoo. Both objectives have been successfully achieved.
In this TFG, ERP tools for the integrated management of the internal processes of companies have been documented. During the work, a small company related to the field of transport and storage of goods has been presented. In the conclusions, a study is made on the results obtained and the advantages of using a centralised ERP. The two goals of this TFG are: simulation of one month of Odoo use by the company's manager and the creation of a reference manual for the use of Odoo. Both objectives have been successfully achieved.