Responsabilidad Social Corporativa en los servicios sociosanitarios
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2017-06
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Jaén: Universidad de Jaén
Resumen
[ES]El siguiente trabajo de investigación pretende conocer la evolución y la implantación de la RSC en el sector sociosanitario centrado en las personas mayores, una de las cuestiones más abordadas en la actualidad debido al envejecimiento y prolongación de la edad de vida de las personas. Para ello, hemos seleccionado el caso de la empresa Clece, dedicada al cuidado de las personas a través de la prestación de servicios para mejorar su bienestar.
Ha sido necesario estudiar las acciones de RSC que lleva a cabo esta empresa, y realizar una serie de entrevistas en profundidad a trabajadores para comprender y contrastar la información obtenida. Esto nos ha permitido elaborar un diagnóstico sobre la situación de Clece para definir aquellas acciones que desempeñan en mayor medida, las que deberían mejorar y las que podrían añadir a su política de RSC.
[EN]The following research aims to delve into the evolution and adoption of the CSR (Corporate Social Responsibility) within the healthcare industry, focusing on the elderly population as the most candent topic is the aging of the population due to the dramatic increase in the average life expectancy. To do so, we have selected the Clece business case. Clece is an enterprise specialized in providing caring services. To understand and evaluate the information gathered, we have studied the CSR actions carried by the company Clece, and we have conducted a series of interviews with company employees. This process has allowed us to elaborate a diagnosis of the situation in Clece, assessing their actions and making recommendations to improve their current methods or add new ones.
[EN]The following research aims to delve into the evolution and adoption of the CSR (Corporate Social Responsibility) within the healthcare industry, focusing on the elderly population as the most candent topic is the aging of the population due to the dramatic increase in the average life expectancy. To do so, we have selected the Clece business case. Clece is an enterprise specialized in providing caring services. To understand and evaluate the information gathered, we have studied the CSR actions carried by the company Clece, and we have conducted a series of interviews with company employees. This process has allowed us to elaborate a diagnosis of the situation in Clece, assessing their actions and making recommendations to improve their current methods or add new ones.