Enfermería y la comunicación de malas noticias en el proceso de donación de órganos: revisión bibliográfica.
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2017-05-26
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Jaén: Universidad de Jaén
Resumen
[ES] La comunicación de malas noticias (CMN) es una de las situaciones que mayor estrés genera a los profesionales de la salud en su práctica diaria. El proceso de donación de órganos y tejidos se encuentra inmerso en este difícil proceso pues, implica la comunicación previa de la peor de las noticas, la muere de un ser querido Si bien, aunque en los últimos años la evolución de las donaciones se ha incrementado exponencialmente, aún existen muchos obstáculos que sobrepasar para aumentar las cifras de donación y, uno de ellos es disminuir las negativas familiares en la solicitud de donación. Por ello, nuestro objetivo es conocer el papel que ejerce el personal de enfermería en el proceso de donación de órganos y tejidos desde el contexto de comunicación de una mala noticia. Se ha llevado a cabo una revisión bibliográfica de publicaciones comprendidas entre 2007 y 2017 en las bases de datos Cinahl, Medline ProQuest, Cochrane Plus, SciELO, Lilacs, Csic, PubMed y Cuiden, obteniéndose un total de 35 artículos para su análisis. Los resultados muestran que el personal de enfermería precisa de conocimientos específicos y, de un continuo desarrollo profesional, resultando indiscutible la fuerte asociación existente entre, la formación de los profesionales en técnicas de comunicación de malas noticias y las tasas de éxito de donación.
[EN] Breaking bad news (BBN) is one of the situations that causes more stress to health professionals in their daily practice. The process of donation of organs and tissues is immersed in this difficult process because, implies the previous communication of the worst of the news, the death of a loved one. Although, in recent years, the evolution of donations has increased exponentially, there are still many obstacles to increase their numbers, and one of them decreases family denials in the request for donation of organs and tissues. Therefore, our aim is know the role of the nursing staff in the process of donation organs and tissues from the context of the breaking bad news. There has been carried out a bibliographical review of publications understood between 2007 and 2017 in the databases Cinahl, Medline ProQuest, Cochrane Plus, SciELO, Lilacs, Csic, PubMed and Cuiden. Between the review publications found has been selected 35 article for analyze. The results show that the nursing staff needs specific knowledge and, from a continuous professional development, proving indisputable the strong association between, the training of professionals in techniques of breaking bad news and donation success rates.
[EN] Breaking bad news (BBN) is one of the situations that causes more stress to health professionals in their daily practice. The process of donation of organs and tissues is immersed in this difficult process because, implies the previous communication of the worst of the news, the death of a loved one. Although, in recent years, the evolution of donations has increased exponentially, there are still many obstacles to increase their numbers, and one of them decreases family denials in the request for donation of organs and tissues. Therefore, our aim is know the role of the nursing staff in the process of donation organs and tissues from the context of the breaking bad news. There has been carried out a bibliographical review of publications understood between 2007 and 2017 in the databases Cinahl, Medline ProQuest, Cochrane Plus, SciELO, Lilacs, Csic, PubMed and Cuiden. Between the review publications found has been selected 35 article for analyze. The results show that the nursing staff needs specific knowledge and, from a continuous professional development, proving indisputable the strong association between, the training of professionals in techniques of breaking bad news and donation success rates.